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Archived: Care at Home (Wearside) Limited - 13 Grange Terrace

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Inspection report

Date of Inspection: 27 January 2011
Date of Publication: 21 March 2011
Inspection Report published 21 March 2011 PDF

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Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

We found that the people who use the service are supported to have adequate food and drinks.

User experience

People who use the service were asked how they feel about it and the staff who look after them. Their comments include “ they tailor care around my needs", "they involve me and know what my needs are", and "they really look after me".

A relative was positive about the service and said the staff were "good" and "kind".

Other evidence

This service is not responsible for providing a catering service. If it is part of a care package, the service does support people who use the service by preparing meals and snacks, and ensuring this food and drink is consumed.

During our visit to the service we examined four care records and found that one had a risk assessment relating to support with preparing meals which was appropriate for that person’s care needs.