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Ashleigh Nursing Home Requires improvement

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Inspection report

Date of Inspection: 15 July 2013
Date of Publication: 8 August 2013
Inspection Report published 08 August 2013 PDF | 78.04 KB


Inspection carried out on 15 July 2013

During a routine inspection

We looked at the records and care plans of three people who used the service. We found people�s care was regularly assessed and reviewed. We spoke with a registered nurse who told us where practicable they discussed with the person their views about their care and treatment which were taken into account when reviewing people�s care plans. We found people�s rights to make decisions about their care and treatment were upheld.

People were supported by staff who were employed in sufficient numbers of meet their needs and who had undertaken training relevant to the needs of people. Staff we spoke with had a good understanding as to the rights of people who used the service and the care and support individual people required.

People had meals prepared using fresh ingredients. We spoke with the chef who was aware of the specialist dietary requirements of people. People�s individual dietary requirements were met. We observed the dining experience for people during the lunchtime meal and found improvements were needed. We discussed these with the provider and registered manager who met with staff to discuss our concerns on the day of our inspection.

The provider had a quality assurance system which monitored the effectiveness of the service people received, which included the maintenance of the environment in which people lived. Systems were in place to ensure audits were carried out by the provider and registered manager. The provider had sought the views of relatives of people who used the service by the sending out of questionnaires.