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Ashleigh Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 26 January 2012
Date of Publication: 18 February 2012
Inspection Report published 18 February 2012 PDF | 55.29 KB

Overview

Inspection carried out on 26 January 2012

During a routine inspection

Relatives of people using the service told us that they were happy with the care and support provided by the service and its staff. They told us - “…..can be very difficult but the staff are brilliant, can’t be faulted.” “Any problems they let me know straight away.” “Manager will contact family straight away if there are concerns.” “The care is brilliant, very happy with how they look after her. I think it’s the care that’s keeping her going.”

People using the service did not in all instances have their dignity promoted. People’s care plans were not always implemented which means that people were not receiving the care and support they needed.

We found that the environment was not well maintained, which had the potential to impact on the health, safety and welfare of people. We found that equipment was not well maintained or cleaned which had the potential to put people at risk from cross infection.