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Hallaton Manor Limited Requires improvement

All reports

Inspection report

Date of Inspection: 10 July 2012
Date of Publication: 8 August 2012
Inspection Report published 8 August 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

The provider was compliant with this regulation. People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

User experience

We spoke with four people who used the service. People said that staff were trained and knew how to do their jobs. One person said ‘staff are trained and competent’.

Other evidence

We spoke with staff about the training and support they received. All staff had received induction training when they first started working at Hallaton Manor. Staff confirmed that they had either received or were due to receive supervision from their manager. Supervision enables staff to discuss their performance and any training and development needs with their manager.

Staff also said they could approach the acting manager with any concerns and ideas they may have and that se would listen and take appropriate action.

We spoke with the training manager and looked at records of staff training and supervision. There was an ongoing training programme in place. The training manager confirmed to us that all staff will have received the training they require by the end of July 2012.