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Hallaton Manor Limited Requires improvement

All reports

Inspection report

Date of Inspection: 10 July 2012
Date of Publication: 8 August 2012
Inspection Report published 8 August 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

The provider was compliant with this regulation. There were enough qualified, skilled and experienced staff to meet people’s needs.

User experience

We spoke with four people who used the service. People told us there were enough staff on duty to meet their needs. One person said, ‘they are not short of staff, there is always somebody there if you want to talk’. Another person said ‘you don’t have to wait for long when you need staff to help you’.

Other evidence

Staff spoken with said the staff team worked well together. Some staff said they needed more staff on duty in order to provide more activities for people who used the service.

We looked at staff rosters to see how many staff were on duty on each shift. There were only two members of staff on duty at night, yet there were nine people who used the service with high dependency needs for moving and transferring. Staff told us that there was flexibility in the staff team and that extra staff could be called in at short notice.

We were satisfied that the provider would and could respond to changing circumstances in the service such as staff sickness or an increase in dependency. We were also satisfied that staffing numbers were sufficient to allow people who used the service to exercise autonomy and choice over their day to day lives i.e. what time they went to bed or got up in the morning.

There was no formal risk assessment and needs analyses done in order to calculate staffing numbers. The acting manager told us that a weekly meeting was held to discuss staffing numbers. The management team were working towards improvements in the deployment of staff. This was to ensure that staff were working in an efficient and effective way and to check that staffing numbers were sufficient.