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Hallaton Manor Limited Requires improvement

We are carrying out a review of quality at Hallaton Manor Limited. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 31 October 2013
Date of Publication: 29 November 2013
Inspection Report published 29 November 2013 PDF


Inspection carried out on 31 October 2013

During a routine inspection

We spoke with four people who used the service. They told us they were happy with the care and support they received. They also told us their visitors were made welcome and they could choose how they spent their time. One person said "the staff are kind and honest" Another person said " I am happy here and get on well with the staff".

We saw that staff interacted with people who used the service in a positive and respectful way. Staff communicated effectively and demonstrated a good knowledge and understanding of people's individual needs. People were occupied and engaged in activities that were meaningful to them.

People told us they liked the meals provided. We saw that where there was a risk of poor nutrition, people were supported to receive adequate nutrition and hydration.

Recruitment procedures were robust and pre employment checks were carried out. An on going progamme of quality assurance was in place and this included seeking the views of people who used the service.