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Hallaton Manor Limited Requires improvement

All reports

Inspection report

Date of Inspection: 29 May 2014
Date of Publication: 10 July 2014
Inspection Report published 10 July 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 May 2014, talked with people who use the service and talked with staff.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

We spoke with people who used the service however their feedback did not relate to this standard.

The provider has taken steps to provide care in an environment that was suitably designed and adequately maintained. We carried out a tour of the premises. We saw that the provider was redecorating many of the bedrooms and one of the lounges. Furniture and carpets were being replaced. People who used the service had access to all communal areas inside and out. There was a shaft lift and stair lift. The garden areas were well maintained and were also accessible.

A full time maintenance person was employed. We looked at records of routine maintenance and safety checks carried out. We saw that call bells were checked monthly to ensure they were in good working order. Appropriate checks were carried out on the fire equipment and fire alarm system.

There were valid certificates in place for safety checks carried out by appropriate engineers. For example, the electrical wiring circuits in the home had been checked. The provider had recently replaced the boiler. A legionella check carried out earlier in the year had resulted in a positive reading for legionella. The maintenance person had carried out all necessary remedial work such as the weekly flushing of all water outlets. Hot water checks were also carried out weekly to ensure that hot water was delivered at a safe temperature.

The premises were adequately secure. The main door was operated with a key code lock that only staff knew the code for.