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Mackley Homecare Limited Good

All reports

Inspection report

Date of Inspection: 4 February 2014
Date of Publication: 8 March 2014
Inspection Report published 08 March 2014 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 February 2014, talked with people who use the service and talked with staff.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

Medicines were safely administered. The provider had a medication policy and carried out medication training for care staff responsible for supporting people to take their medication to people living in their own home. Staff told us that people were all administered their own medication and that they prompted people to ensure they took all their tablets. The medicine management policy was dated 16 May 2013 and staff had received training on the administration of medication. The training consisted of eLearning and a written test. Spot checks were carried out to ensure that staff were following the policy and training guidelines. The manager told us that training for staff and competency assessment was currently being reviewed to ensure that staff had the appropriate knowledge. However, as the changes and training programme had not been finalised at the time of our inspection this could not be assessed. The provider submitted a training matrix which stated that all staff had received medication training in 2013. The document submitted indicated that the training would be updated in 2016, although the manager told us that this was also under review and consideration being given to annual updates.

Staff told us that they ensured that the correct daily dose was taken by the people they were supporting and raised any concerns with the office staff or family members. This ensured that people remained safe and took the appropriate medication.