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Long Meadow Care Home Requires improvement

We are carrying out a review of quality at Long Meadow Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
All reports

Inspection report

Date of Inspection: 15 May 2012
Date of Publication: 22 May 2012
Inspection Report published 22 May 2012 PDF

Overview

Inspection carried out on 15 May 2012

During a routine inspection

A number of the people we met during our inspection were able to tell us what they thought about the service. We engaged in conversation with 10 people, four visitors and four health care professionals, including a doctor. Everyone said they were satisfied and happy at Long Meadow Care Home. One person said; "We get excellent care here, we are very well looked after.� Other comments included; �I am not embarrassed when I am helped to take a bath, staff do it in a way to minimise that." One person summed up how they felt when the told us: "It's home from home here, it's lovely."

People who were able to comment told us that they were happy with the care and treatment they received. One person said; "I use my buzzer if I need the staff for anything, they come more or less straight away. �Another person said; �I am quite happy here. The care is of a good standard.� One person said; �I want for nothing.� One visitor told us; �They are absolutely brilliant with my mum. We, the family, feel lucky to have found this place for her.� One visitor said; "The decor is looking worn, but the care is very good and that is more important." Health care professionals made positive comments about the way the home was managed and the staff.

One of the people using the service told us; "The nurses give me my tablets and I get them when I need them." Another person said; "I get my painkillers when I need them, the staff ask me throughout the day and night."

People told us that they found staff to be 'kind, appropriately trained and competent.' One health care professional said; "Staff are helpful and professional."