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Long Meadow Care Home Requires improvement

We are carrying out a review of quality at Long Meadow Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
All reports

Inspection report

Date of Inspection: 15 November 2011
Date of Publication: 29 November 2011
Inspection Report published 29 November 2011 PDF

Overview

Inspection carried out on 15 November 2011

During a routine inspection

People told us that they were well looked after and that they were happy with the care they received. People made comments such as "It's very good here" and "I feel safe and comfortable here, knowing that I am looked after"

People were also positive about the staff who looked after them. People made comments such as "The staff are very pleasant and helpful" and "The staff are pretty good and they do respect my wishes"

Most people we spoke with also made positive comments about the quality of the food at the home and the choices available. For example, one person told us "The food is quite good you get plenty of it" People said they would either speak to a member of staff or the manager if they did have a concern or a complaint.

We also talked with several relatives who were visiting the home. They all spoke highly about Long Meadows. Some relatives told us that they visit the home on a daily basis. One relative said "It is exceptional care here. I wished that my relative had moved here sooner. There is always plenty of staff who give individual care. I do think they choose the right staff" Other relatives made comments such as "Everyone is so sociable. The staff here are tactful with people who have dementia. I know where I will be coming when I need care" and another relative told us "Long Meadows is absolutely fantastic. The staff are nursing my relative that well, which gives me confidence that the care is as it should be"

We also spoke with two health care professionals who both spoke highly about the home. One health care professional said "Brilliant home very friendly and helpful staff. They make you feel part of the team" another said "The care here is good. Nursing staff are helpful and considerate of patients and relatives needs"

We spoke with the Local Authority Contracts Officer who informed us that they did not have any concerns about this service.