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London Eye Diagnostic Centre

All reports

Inspection report

Date of Inspection: 23 July 2013
Date of Publication: 24 August 2013
Inspection Report published 24 August 2013 PDF

Overview

Inspection carried out on 23 July 2013

During a routine inspection

We spoke to three people who had all used the service for a number of years. They said � it is an efficient service�, �the staff are friendly and know me well� and it is �easy to get an appointment� and all they said that they were given enough information about their tests and proposed treatment.

We looked at people's treatment plans and saw that documentation was clear and comprehensive.

On the day of our visit the centre was clean and tidy and we saw evidence that equipment was regularly serviced and maintained in line with the manufacturer's recommendations.

Staff were suitably qualified for their roles at the centre and appropriate checks had been made before they started work.

We saw that the centre sought feedback from people using the service and took account of their views.