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Annacliffe Residential Home Good

All reports

Inspection report

Date of Inspection: 12 November 2013
Date of Publication: 6 December 2013
Inspection Report published 06 December 2013 PDF

Overview

Inspection carried out on 12 November 2013

During an inspection looking at part of the service

We carried out this review to check whether Annacliffe Residential Home had taken action in relation to: -

Outcome 14 � Supporting Workers

Outcome 16 � Assessing and monitoring the quality of service provision

This was because the home was not compliant at the previous inspection.

We spoke with a range of people about the home. They included the manager, staff and people who lived at the home. We also had responses from external agencies including the local authority contracts team. This helped us to gain a balanced overview of what people experienced living at the Annacliffe.

We checked records and systems that related to the support of staff and the quality monitoring of service provision. Staff told us they felt supported. Both staff and people living at the home expressed feeling safe and happy at the Annacliffe. One person told us, �The staff are really good and I have no complaints�.

We discussed with the manager the action plan she had developed in order to achieve compliance. We confirmed that the home had carried out the actions it had planned.