You are here

Annacliffe Residential Home Good

All reports

Inspection report

Date of Inspection: 3 July 2013
Date of Publication: 31 July 2013
Inspection Report published 31 July 2013 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for in a clean, hygienic environment.

Reasons for our judgement

On arrival to the home, we saw that it was clean, tidy and well-maintained. Furnishing and décor were of a good standard. The Annacliffe had a homely environment, which people told us was very important to their care.

Hand hygiene and infection control facilities were available throughout the home. Signs were posted at various points in the home explaining the importance of maintaining infection control. People were able to confirm this when we discussed infection control with them. One person told us, “They’re always cleaning and tidying up”.

Annacliffe’s training matrix demonstrated that some staff had received infection control training within the last twelve months. We were told by the manager that all staff would be receiving updated training over the next few months. We spoke with staff who had an in-depth understanding of related protocols. Staff expressed having ample products to support them to maintain infection control. However, we were told that daily, weekly and monthly tasks were not recorded as and when they were completed. The provider might like to note that recording cleaning tasks underpins good infection control practices.