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Archived: Peter Dorrington Ward - Jermyn Street

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Inspection report

Date of Inspection: 1 February 2011
Date of Publication: 16 February 2011
Inspection Report published 16 February 2011 PDF

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People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

Our judgement

Dr Dorrington Ward ensures that people using the services understand the care, treatment and support available to them and can express their own views about the care they are receiving. The views and experiences of people who use the services are taken into account in the way the service is being provided.

User experience

In the case of this location it was not practicable to undertake a visit when patients were on site. Dr Dorrington Ward is a single-handed doctor and sees very few private patients. He does not treat patients but undertakes diagnosis and referral as required.

Other evidence

Discussions with Dr Dorrington Ward demonstrate that he treats each of his private patients as an individual and discusses plans for treatment and care and referral. This is evidenced by the lack of complaints and his appraisal. His transition registration statement states that he takes into account patients' views at his monthly meetings with his doctor colleague and meetings with his personal assistant.

All the patients Dr Dorrington Ward sees have capacity. They understand the service he offers and are involved in making decisions about their care and treatment.

The doctor has a private consultation room and all patients have booked appointments. A chaperone or female doctor is available if requested. Dr Dorrington Ward does no gynaecology work.

Comments from patients are welcomed (stated in Statement Of Purpose). There have been no complaints in the last 12 months.

Every patient has his/her medical needs discussed and acted upon with an individual plan.

During 2009 Dr Dorrington Ward was involved in a questionnaire process from Peninsula Medical School where patients and colleagues gave feedback. This feedback was all positive.