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Inspection report

Date of Inspection: 26 March 2012
Date of Publication: 1 May 2012
Inspection Report published 1 May 2012 PDF | 48.06 KB

Overview

Inspection carried out on 26 March 2012

During a routine inspection

People we spoke with told us that they liked living at the home and felt safe. They told us they would talk to staff or tell their family if they were not happy. One person told us that they would tell any of the staff or the manager if they had any complaints to make. This person told us that they were happy at the home and did not have any complaints to make. The people told us that the staff were very helpful and listened to them. They called the doctor out when they felt ill. They also helped them with their personal care needs. All the residents we spoke with told us that they did lots of activities at the home, and enjoyed doing this.

The relatives we spoke with told us that they were very happy with care that their family member received from staff. The staff were said to be skilled in the work they did and they were very nice and listened to them.”

The staff we spoke with told us that they enjoyed working at the home and with the people. They told us that they received good training and support from management