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Inspection report

Date of Inspection: 9 May 2012
Date of Publication: 26 June 2012
Inspection Report published 26 June 2012 PDF | 46.88 KB


Inspection carried out on 9 May 2012

During a routine inspection

The people living there have a learning disability and not everyone was able to tell us about their experiences. Therefore, we spent time observing what was going on and how staff interacted with people. Some people were able to tell us about their experiences and we spoke with three people and three members of staff. We looked at the records of two of the people living there. All this helped us to understand what it was like to live there.

We saw staff spending time with people and supporting them in the way they wanted to be supported. There was a good, happy atmosphere in the home. People told us and we saw that they were able to do the things they wanted to. One person told us, "I enjoy living here, it's just so great, we do great activities. It's been a fantastic thing for me to come here and staff have done great things for me, they have supported me all the way. I love staff to bits." We saw that staff helped people to be as independent as possible, so increasing their skills and promoting their self esteem.

We saw that staff supported people to have regular health checks. Staff noticed when people were unwell and needed support from health professionals.

People told us that they felt safe living there. We saw that staff had training in how to safeguard people from harm.

Staff said they were well supported in their role. We saw that they had the training they needed so they knew how to support the people living there.

People told us that they knew how to complain if they were unhappy but they said they had not needed to do this.

We saw that the house was well maintained and clean. The manager planned to ensure that redecoration was done regularly to make sure the home was comfortable and safe for people to live in.