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Archived: Rydan Lodge Residential Home

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Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF | 88.42 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We looked at staff files for both the home and the domiciliary care agency. These files included an employment contract, background checks and relevant qualifications. Staff told us that they had regular supervisions with the manager.

We spoke to staff working at the home and to staff providing a personal care service to people in the community. All of them told us they enjoyed working for the service. One member of staff working for the domiciliary agency said “It’s lovely to work for them. We get plenty of training”.

We saw individual training files were held for all staff. Records indicated that staff had received training in manual handling, infection control, first aid, fire training, dementia care, Health and Safety, moving and handling, safeguarding, Mental Capacity Act and dementia. We saw that the safeguarding training needed updating for some staff and we made the manager aware of this. Staff told us that they were happy with the training they received and that they discussed any issues at regular staff meetings.

Staff told us that there was a 24 hour on call support system in place in case of emergencies or if they needed advice.

We saw that there was a training matrix in place to record when staff had completed training and a planned schedule for future training. Several of the staff were undergoing training in NVQ Level 3 Health and Social Care. Staff told us that they felt supported by the management in undertaking training and development. We saw that appraisals had been completed for staff.