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Bartholamew Lodge Nursing Home Limited Good

All reports

Inspection report

Date of Inspection: 2 November 2012
Date of Publication: 30 November 2012
Inspection Report published 30 November 2012 PDF

Overview

Inspection carried out on 2 November 2012

During a routine inspection

There were 20 people living at the home on the day of our inspection. No one knew we would be visiting. We spoke with ten people who lived at the home, two relatives, six staff and two external care workers.

All people we spoke with told us positive things about the home. One person told us "I have been in other homes before but this one is the best, we have good care and it is very friendly and homely". Another person said �I came here before for short stay care. When I needed long term care I insisted I came back here because I had liked it so much". A third person said "Everything here is wonderful, the staff, the food and the care". One relative said �It is excellent. I can not fault it they are very well looked after". An external care worker told us "I have never seen anything concerning here.This is one of the better places we go to".

We saw that staff were polite to people and showed them respect. People's needs had been assessed by external health professionals including the dietician and speech and language therapists.This meant that people's health care needs had been monitored and met.

Staff were able to give a good account of what they would do if they were concerned about anything or witnessed abuse.

Recruitment processes ensured that staff employed were suitable to work with the people living at the home which protected them from harm.

Records and staff both confirmed that systems had been used to monitor how the home had been run.