• Care Home
  • Care home

Archived: St Moritz

8 Mitten Road, Bexhill-on-sea, TN40 1QL (01424) 731150

Provided and run by:
Mr Steven Alexandrou

All Inspections

28 September 2013

During a routine inspection

We inspected St Moritz at the weekend, because when we arrived at the home to do unannounced visits during the week, the person who lived in the home and the staff were shopping or visiting other towns. We asked whether the person would like an easy read report and they said no because they were able to read. The person we spoke with told us, 'I love my home and I am very happy.'

We observed staff speaking with the person in a respectful and appropriate manner at all times. We saw staff provided support that enabled the person to make choices about how they spent their time. People were enabled to express their views and were involved in making decisions about their care and treatment. We found that care and treatment was planned and delivered in a way that ensured people's safety and welfare.

People who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

There were enough qualified, skilled and experienced staff to meet people's needs.

People were supported to raise complaints and there were systems in place that ensured people's concerns were taken seriously and acted on.

17 March 2013

During a routine inspection

We inspected St Moritz at an arranged time, because when we arrived at the home to do unannounced visits the person who lived in the home and the staff were shopping or visiting other towns. We spoke with the person and staff and they said that they went out on trips most days. We looked at a range of documents and observed the support and care provided.

We observed staff speaking with the person in a respectful and appropriate manner at all times. We saw staff provided support that enabled the person to make choices about how they spent their time.

We found that appropriate systems were in place for the management of medicines, to protect the person who lived in the home.

The person was supported to personalise their room, depending on their interests and hobbies, and they had access to all parts of the home.

We looked at staff records to ensure appropriate training and support was in place. Staff had attended training and demonstrated they had the skills and understanding to provide appropriate care.

20 March 2012

During a routine inspection

People told us that they were happy living at St. Moritz. People had support to access and take part in a wide range of leisure and vocational activities. People told us that they really enjoyed their holidays.

The home was clean and very homely and everyone we spoke to said that they were happy with their bedrooms and other facilities.

People told us that the staff were kind and helpful and that they felt safe. People said that they were fully involved in making decisions about their care and support.

Peoples' hobbies and interests were supported and people had support to keep in touch with and visit their friends. Cultural needs were supported and respected.

The service worked closely with health and social care professionals to ensure that people had the support they needed to remain well and healthy.