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Archived: Broadlands Park Residential Care Home

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All reports

Inspection report

Date of Inspection: 11 March 2014
Date of Publication: 8 April 2014
Inspection Report published 08 April 2014 PDF


Inspection carried out on 11 March 2014

During an inspection looking at part of the service

We carried out this inspection following the inspection completed on 9 December 2013 which identified that improvements were required. We had received an action plan from the provider sent to us in January 2014 to show what systems had been introduced to improve the service. At this inspection we checked these actions had been put in place.

We found that where risks had been identified a more robust system was now being used. Records showed that those at risk were more closely monitored and appropriate action had taken place to reduce the risks.

Previously care records had not been regularly reviewed. At this inspection we found they had been reviewed and the four we looked through were up to date. This ensured people had a record of their current care needs.

At this inspection we found all staff were up to date with their appraisals and mandatory training. Due to the high level of need to support people living with dementia, skills and expertise were now being introduced to the staff team. This would ensure they could offer the correct care and support.

People were now asked for their views and opinions on the quality of the service provided. Any action required on identified concerns would be acted upon.