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Yercombe (Gloucestershire) Trust Good

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Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 24 April 2013
Inspection Report published 24 April 2013 PDF

Overview

Inspection carried out on 4 December 2012

During an inspection looking at part of the service

We carried out an inspection of Yercombe Lodge in June 2012 where we found some improvements were needed to care plans and the details of records. We also identified that the home had not sought the feedback of people who used their service or other interested stakeholders in order to support their quality assurance. We asked the provider to address our concerns.

We visited the home on 4 December 2012 to see what improvements had been made. We found that new person centred care plans had been put in place and the required improvements had been made to the daily records and risk assessments. The home had consulted with people about their end of life wishes. The manager explained they had set up a new system to illicit people's views on the quality of the service. There was now a three-monthly audit targeting different groups of people who either used the service, relatives and other stakeholders.