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Broomhaven Residential Care Good

Inspection Summary


Overall summary & rating

Good

Updated 5 October 2019

About the service:

Broomhaven provides residential care services to adults with learning disabilities. It accommodates up to three people The home is located close to Rotherham town centre and has parking and public transport access as well as local facilities nearby.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service:

Staff routinely promoted choice and independence, and spoke to people with respect, upholding their dignity. Staff we spoke with had a good knowledge of people’s needs and preferences, and care plans were highly personalised which indicated that staff understood people’s needs well. Care was formally reviewed regularly to ensure it met people’s needs, and where changes were required these were implemented.

Staff were trained in relation to how to keep people safe from the risks of harm or abuse, and there was information available in the home for people using the service and staff about what action to take if abuse was suspected.

Staff were recruited safely, with appropriate background checks being made. The registered manager was enthusiastic about staff training, and records showed staff received training in a wide range of relevant areas.

Medicines were safely managed, and staff we spoke with had a good knowledge of the medication system in use at the home.

There were appropriate arrangements in place for people to consent to their care and treatment, and staff had received training regarding consent and mental capacity.

The food available in the home reflected people’s preferences. People using the service were encouraged to be involved in meal planning and preparation.

There was a complaints system in place. We asked people using the service whenther they would feel confident to complain if they wished to, and they told us they would.

There was a system in place for monitoring the quality of service people received, and making ongoing improvements as part of the monitoring system

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Rating at last inspection:

The last rating for this service was good (published 8 March 2017)

Why we inspected:

This was a planned comprehensive inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 5 October 2019

The service was safe.

Details are in our safe findings, below.

Effective

Good

Updated 5 October 2019

The service was effective.

Details are in our effective findings, below.

Caring

Good

Updated 5 October 2019

The service was caring.

Details are in our caring findings, below.

Responsive

Good

Updated 5 October 2019

The service was responsive.

Details are in our responsive findings, below.

Well-led

Good

Updated 5 October 2019

The service was well led.

Details are in our well led findings, below.