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Inspection report

Date of Inspection: 24 January 2012
Date of Publication: 13 February 2012
Inspection Report published 13 February 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People using services have their health and welfare needs met by sufficient, competent and appropriately trained staff.

Overall, we found that Tall Trees was meeting this essential standard.

User experience

We did not, on this occasion speak to people about this outcome so cannot report what

people using the service said.

Other evidence

The deputy manager stated that all new staff receive induction, which follows the Skills for Care core induction standards, they includes, health and safety, safeguarding, infection control, food hygiene and fire precautions.

We looked at the training matrix which highlighted all mandatory training and all additional training undertaken by the staff team. It was evident from the matrix that all staff employed at Tall Trees at the time of this visit had completed all mandatory training and additional training specific the needs of the people who use the service.

Within the staff team several member had completed National Vocational Qualifications in care, one had gained a level four, two had gained level three and two held level twos.

Regular staff meetings take place and records indicated that they were undertaken in an open and inclusive way.