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Inspection report

Date of Inspection: 24 January 2012
Date of Publication: 13 February 2012
Inspection Report published 13 February 2012 PDF | 47.73 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 24/01/2012.

Our judgement

Staff on duty appeared to be aware of their role and suitable arrangements were fully in place to safeguard people who use the service from abuse or the risk of abuse.

Overall, we found that Tall Trees was meeting this essential standard.

User experience

We did not speak to people about this outcome area on this occasion, or have the

opportunity to observe it, so cannot report what people using the service said, or our


Other evidence

We saw that the provider has attempted to minimise risk and potential abuse by making sure all the policies and procedures to promote safeguarding were in place.

The service has written policies covering adult protection and whistle blowing. These

make clear the vulnerability of people who use services, and the duty of staff to report any concerns they may have to a responsible authority for investigation

The staff member of duty at the time of our visit stated that the team were aware of safeguarding procedures.

A review of the staff training matrix indicated that they all had undertaken recent training in safeguarding and protection.

The deputy manager confirmed that staff had also received training in the Mental Capacity Act 2005, Deprivation of Liberty Safeguards and managing challenging behaviour

The deputy manager confirmed that relevant checks are carried out by the organisation on all potential staff prior to them commencing work at the home.