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Archived: Lelant Nursing Home Outstanding

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Inspection report

Date of Inspection: 12 November 2012
Date of Publication: 30 November 2012
Inspection Report published 30 November 2012 PDF | 82.1 KB


Inspection carried out on 12 November 2012

During an inspection to make sure that the improvements required had been made

We carried out an unannounced inspection on 12 November 2012 to follow up on the compliance actions set at our earlier inspection on 17 May 2012. We found that Lelant Nursing Home had made improvements.

On the day of our visit we were told there were 27 people living at Lelant Nursing Home. We spoke with 10 people who lived at the home, a relative, six staff members which included the new manager and administrator and looked at four people’s care files.

People we spoke with told us about how they were involved in their care and how staff respected their wishes. Comments included, “I am very happy here. I have no complaints. I feel I can ask staff to do things how I like them”, “Its very nice here, the staff are lovely, helpful. Today there was a staff shortage and the nurse came to help me, my needs were met appropriately” and “I am involved in decision making.”

People informed us that they felt safe and able to raise concerns if they needed to. Comments included, “If I had any concerns I would speak to staff, I do” and “I am safe here, comfortable.”