You are here

Archived: Lelant Nursing Home Outstanding

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 24 October 2011
Date of Publication: 13 December 2011
Inspection Report published 13 December 2011 PDF | 40.07 KB

Overview

Inspection carried out on 24 October 2011

During an inspection to make sure that the improvements required had been made

People told us at the home that generally staff were kind and supportive.

We found that on the first day of the inspection due to staff shortages people were not having their needs fully met; staff were rushing and call bells were taking too long to be answered. However on the second day of our visit we found more staff on duty and most people were getting a better standard of care although some were still left without being washed until after lunch.

Three people that we were able to talk with all said that things had improved since our last visit and that there were more staff around.One person said " we could do with more staff but it is better than it was before".