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Burgh House Residential Care Home Limited Good

All reports

Inspection report

Date of Inspection: 10 June 2013
Date of Publication: 6 July 2013
Inspection Report published 06 July 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 June 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements

Reasons for our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

During our inspection we spoke with five people who used the service. We also spoke with one relative who was visiting a family member at the time of our inspection. People we spoke with told us that they were happy with the care and support they were given. They told us that staff always asked them if they wanted any tasks undertaken such as washing and dressing.

We observed staff as they carried out their day to day duties. We saw that they explained to people what they were doing and made sure that people were happy with this. This showed that the staff understood the need to gain the consent of the person they were caring for.

A number of people who used the service were living with dementia and lacked the capacity to make some decisions about their day to day lives. The provider had taken steps to ensure that all decisions were taken with the person's best interests in mind. This showed that where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

We looked at the care records of four people who used the service which showed that people’s capacity was taken into account in all areas of their care and welfare.