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Courtfield Lodge Requires improvement

We are carrying out a review of quality at Courtfield Lodge. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 6, 7 March 2014
Date of Publication: 18 July 2014
Inspection Report published 18 July 2014 PDF


Inspection carried out on 6, 7 March 2014

During an inspection looking at part of the service

On the 18th and 19th of September 2013 we inspected Courtfield Lodge and found them non-compliant with seven of the essential standards of quality and safety.

During this inspection, It was clear family and people who lived in the home had been involved with developing personal information with the activity coordinator.

The home had recently introduced new care plan information and tools. On the day of the inspection we found some of the same concerns within the new file information as we found on our previous inspection.

Staff continued to not have a clear understanding of restrictive practice and did not understand the steps to take before this practice was undertaken.

At this visit we found that appropriate arrangements were in place in relation to medicines administration and recording

Some new recruitment policies needed to be embedded with the management team to enable them to be completely implemented.

Staff had the time to speak to people and assess their needs as opposed to taking each person in turn to try and meet their needs.

We looked at the falls logs kept in people�s files. We saw in some cases falls that had been recorded in the log had not been added to the daily record or accident log for that specific month. We also found the opposite where falls had been recorded in daily records or the accident log they had not been recorded on the falls log.