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Wythall Residential Home Requires improvement

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Inspection report

Date of Inspection: 7 November 2013
Date of Publication: 11 December 2013
Inspection Report published 11 December 2013 PDF | 77.72 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We checked the records of the three staff members who had most recently started work at the care home. We found that there were effective recruitment and selection processes in place. Appropriate checks had been undertaken before staff began work at the care home.

Records identified that comprehensive interviews were undertaken. This ensured people had the skills needed to work with older people.

Our discussions with the staff team and review of training records showed that new workers undertook comprehensive induction training. This included working alongside more experienced staff members and training in a number of health and safety matters.

Staff turnover was low and we obtained positive feedback from people using the service and the staff team in relation to support provided by staff.