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Archived: Breach House

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All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 1 November 2011
Inspection Report published 1 November 2011 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Not met this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

Our judgement

The provider had not updated the identified and assessed risks that related to health, welfare and the safety of people who lived at the home, and staff and visitors.

User experience

When we spoke with people they told us that they felt they were listened to and that they were able to make suggestions about their home. There was a suggestion box in the reception area for anyone to use. Relatives we spoke to felt they were listened to and had been able to raise matters with the staff and provider. Where they had raised matters they told us they had been dealt with.

People living at the home had the option to meet monthly to voice any concerns and a named person was also happy to collect and share other peoples’ views and opinions.

The provider also told us that key workers emailed peoples relatives once a month with information about their relative. This also provided the option for people to respond.

Other evidence

The provider visited the home twice weekly, but had not recorded their input and actions. There were many risk assessment completed that related to many areas of the home, the equipment and policies. These had been regularly reviewed up to June 2011. Since this time the provider had not been able to update these. The provider advised that once the new deputy manager was in post the monthly reporting and recording would commence.

The provider has also ensured that maintenance and upkeep of the premises has been retained. We saw that the property was in good repair both inside and out.