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Archived: Breach House

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 1 November 2011
Inspection Report published 1 November 2011 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People who used the service were safe and had their health and welfare needs met by competent staff. Staff were trained and supported in their role and able to request further training if needed.

User experience

People told us that the staff were able to help and encourage them and they liked them. They told us that staff would spend time talking to them and would help them with a task or activity.

We observed staff and saw that they displayed an understanding of the physical and emotional needs of people. Staff treated people as individuals, explained to people what they were doing if they needed to assist them and respected their privacy.

When we spoke to staff they told us they were supported by regular supervision every six to eight weeks, but could request more if they needed to. They told us that they felt they had the training required to carry out their role and that they had regular refresher courses. They told us they would be happy to request further training if they felt they needed to.

Other evidence

We looked at the training records and these were current and all training had been listed for all staff. The provider also told us that staff received an annual appraisal. We saw that these were recorded and documented.