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Archived: Breach House

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All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 1 November 2011
Inspection Report published 1 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People were safe and protected from abuse and harm as staff were trained and knew how to act in the event of suspected abuse.

User experience

When we spoke with people they told us that they felt safe, the staff were nice, polite and helpful. There were no restrictions to the communal areas of the home and people could access the outside grounds. People told us that they spent time in one of the lounges as this suited them and they liked spending time in that lounge.

All of the rooms were single and staff were respectful that the rooms belonged to people and knocked before entering. The provider requested that we asked to see peoples’ rooms rather than just going in. When we asked people to show us their rooms they were happy to do so and commented on how they had been able to bring their things with them and they had lots of photographs.

When we spoke to staff they were able to tell us about their responsibilities to keep people safe and the types of abuse. They also told us that they felt confident in reporting any incidents they saw. They also told us that a change in a person’s behaviour could indicate abuse. They confirmed that they had received training in safeguarding and that the home had a policy which they had read and knew where it was kept.

Other evidence

The home had a staff call system installed so people were able to alert staff from their room if they required assistance. The provider was able to produce a report from the system to show the number of calls and the times taken to respond so they could be assured that staff were attending to peoples requested needs.

We looked at staff training records which showed that staff had attended safeguarding training and also showed when an update course would be required.