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Archived: The Firs Specialist Residential Home

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Inspection report

Date of Inspection: 18, 29 March and 8 December 2011
Date of Publication: 28 June 2011
Inspection Report published 28 June 2011 PDF | 214.66 KB

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/03/2011, 29/03/2011, 08/12/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The provider has established training and a cleaning regime that is maintaining a clean environment and can protect people from the risk of cross infection. The home has yet to establish systems to ensure that the code of practice on the prevention and control of infections and related guidance is fully implemented.

Overall, we found that The Firs Specialist Residential Home was meeting this essential standard.

User experience

People who use this service made no specific comments about this outcome.

Other evidence

A tour of the home confirmed a clean environment throughout with a dedicated cleaner working in the home 6 hours a day Monday to Friday. A cleaning schedule was in place and the cleaner was seen to be effective and to follow good practice in relation to infection control.

The hand washing facilities provided people with suitable hand washing although hand towels were not available at two areas as the provider had ordered the wrong paper towel size. Mattresses had been protected with appropriate covering as had pillows and some duvets. The use of protective coverings is not appropriate in all cases and should be balanced with the promotion of hygiene and comfort and the use of bedding for individuals along with regular washing.

Staff observed were seen to be following good infection control practice with the appropriate use of gloves and plastic aprons. All laundry is completed on site and although the laundry is in need of updating it has the equipment to process the laundry currently produced by the occupancy of the home. It was noted that practice followed for any soiled laundry included the separation and appropriate cycle on the washing machine. The provider was aware that the laundry room needed to be improved and the deputy manager also acknowledged this indicating that plans had been discussed.

Contact with the Environmental Health Officer during the visit confirmed that the environment internally and externally had been improved. All excess debris had been removed and the rats had been eradicated including those from the surrounding area.

Although the provider and deputy manager now have a copy of the essential standards of quality and safety they were not familiar with the code of practice on the prevention and control of infections and related guidance. The home’s training matrix confirmed that all staff had completed infection control training.