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Inspection report

Date of Inspection: 12 February 2013
Date of Publication: 9 March 2013
Inspection Report published 9 March 2013 PDF

Overview

Inspection carried out on 12 February 2013

During a routine inspection

At the time of our inspection there were sixty five people living at the home. The home was divided into two main buildings. One building provided accommodation, nursing and residential care for twenty five people. A second, two storey building provided nursing care and support for twenty people on each floor.

We spoke to the relatives of two people living at the home. One relative told us that 'they provide very good care here, it is really excellent. They look after her very well.' Another relative said 'they are very good at listening to what people say. The communication is fantastic and the care is good.'

We also spoke with three people who were living at the home and two visiting members of professional healthcare organisations. One person told us that they had 'no complaints. I am happy as I am having my hair permed today.' Another person said 'it's wonderful here. I am very happy with the care. We have a minibus to take us on outings. We go to Mansfield, Chesterfield, Twycross Zoo and to the seaside. They sometimes take us out to Mcdonalds for breakfast.' The third person said that they were 'happy here, and the food is wonderful.'

One of the two visiting professional people told us that 'they provide a very good standard of care here. They are excellent with pressure area care and wound management. The staff are very caring with the people living here and are extremely proactive.'