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Archived: St Martins Residential Care Limited

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Inspection report

Date of Inspection: 14 September 2011
Date of Publication: 4 November 2011
Inspection Report published 4 November 2011 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

Overall we found that St Martins was meeting this essential standard.

People live in a safe, pleasant and well maintained home.

User experience

Most people living at St Martins have varying levels of dementia and different communication needs. We were therefore unable to fully understand people’s specific issues.

Other evidence

The home is an older style building and we saw that every space had been utilised to provide a range of different sitting areas around the home including the large landings and hallways to compliment the two communal areas. We saw that some of these areas were favoured by some people to either have some quiet time or enjoy the traffic of people passing through.

A reminiscence area had been set up on the third floor but the manager told us that people living in the home were older and frailer now and this area was not freely accessible to them. The manager told us that she was looking into re locating the reminiscence area to the ground floor for people to access independently and enjoy.

The different corridors were in the process of being decorated and painted by staff to create a seaside scene, a street scene and an old theatre/movie scene. This enables people with dementia needs to feel they are leaving the home environment and going out, whilst remaining in secure and familiar surroundings.

The bedrooms we looked at were very individual reflecting the person. We saw that people had been supported to personalise their rooms with their own possessions and photographs. This helps to make the environment feel more familiar and homely. Two people, recently admitted to the home, with whom we spoke told us that they had brought with them their favoured armchairs from home and enjoyed sitting and looking out at the view from their new bedroom window.

People had access to the beautiful and well maintained garden, and one person told us they loved the garden and spent a lot of time outside. The manager told us that there are plans to develop the garden further into different areas of interest specifically for people with dementia related needs.

The main downstairs toilet facilities were located in a room which also provided storage facilities for hoists and wheelchairs. The toilet facilities provided adequate space for people with a disability, but gave an institutional feel and appearance and did not provide an enabling environment that is helpful to the person with dementia compared to the rest of the home.

Assisted bathing facilities, walk in bath and walk in shower facilities were provided to enable people to maintain their personal hygiene.

The homes annual building plan commenced in January 2011. The plan included environmental improvements in regard to health and safety, infection control and facilities to meet the needs of people who use the service. We saw that the fire exit staircase had been replaced, a new shower/bathroom installed and a new sluice facility was near to completion.

The manager told us that a new and improved call bell system was on order that also enables monitoring and auditing of the time taken by staff to respond to a call.