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Inspection report

Date of Inspection: 13 November 2012
Date of Publication: 6 December 2012
Inspection Report published 6 December 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 November 2012, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

During our visit we spoke with the registered manager about staff having appropriate Criminal Records Bureau (CRB) checks in place and the manager told us, "All staff prior to working with us will undertake a CRB check". The Administration and Personnel Manager confirmed that CRB checks had all taken place and we observed the staff files to confirm this.

Staff we spoke with had undertaken training in both the protection of children and vulnerable adults, to ensure people were safeguarded from potential harm. Staff we spoke with were able to describe types of issues concerning the recognition of various forms of abuse.

The administration and personnel manager told us, "all staff will shortly be undertaking safeguarding refresh training as part of their ongoing development."

There were policies available for reporting safeguarding issues that staff were familiar with. Staff said they were aware of their responsibilities to report safeguarding issues and were confident concerns would be supported by management.