You are here

Archived: Cricklade House Residential Home

All reports

Inspection report

Date of Inspection: 18 April 2013
Date of Publication: 18 May 2013
Inspection Report published 18 May 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information we asked the provider to send to us. We talked with other authorities.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs. People experienced consistency in the service, they had experienced few changes within the staff team, and their regular care workers were familiar with their needs. People using the service and their carers spoke positively of the care staff.

In addition to a care worker the owner/manager was present at the home on a daily basis and was involved directly in the daily care delivery, meeting with people who used the service daily and responding as required to any changes in care or support needed. A staff member spoken with said that the manager's presence in the home on a daily basis provided support and direction to staff caring for people living at the home.

People we spoke with felt they were well cared for, they felt safe and reassured because they had a member of staff present over a twenty four hour period.