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Archived: Fassaroe House

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF | 202.98 KB

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People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 20/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People’s personal records were individual and held securely.

On the basis of the evidence provided and the views of the people using the service we found the service to be compliant with this outcome.

User experience

People who used services did not comment directly to us about the records that are held in the service.

Other evidence

The records were well ordered, neat and legible. When not in use they were stored securely so that confidential information was protected. Staff knew about the importance of keeping confidential information private.

All records requested as part of the visit were produced and were up to date.