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Archived: Fassaroe House

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF | 202.98 KB

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 20/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

A full employment history was not in place for each member of staff. Not all gaps in employment had been explored and a record kept.

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

People who use the service told us that they feel they could trust and felt safe with the staff working at the home.

People told us that the staff were kind. We saw staff giving people the support they needed and talking to people with respect.

Other evidence

At the visit we looked at three staff files. The manager completes a number of safety checks on new care workers. These include things such as confirming their identity, taking up references and doing a police check. This is to make sure they had not done anything in the past that would indicate that they are unsuitable or cannot be trusted to work with vulnerable people. Although most of these were in place we did find some shortfalls in the checks. The service had not obtained a full employment history from staff and they had not explored and kept a record of any gaps identified in a staff member's employment.

Some of the staff who worked at the home had a lot of experience in working with older people and people with dementia. They had the skills and knowledge to meet the needs of the people. They continued to receive training to keep them up to date.

Other staff were new to this area of care but were in the process of developing their skills and knowledge though training, supervision and competency checks.