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Archived: Fassaroe House

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF | 202.98 KB

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 20/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People were protected from abuse, or the risk of abuse and their human rights were respected and upheld.

On the basis of the evidence provided and the views of the people using the service we found the service to be compliant with this outcome.

User experience

People told us that they felt safe in the home. They said they could discuss any concerns they had with the staff . Observations during the visit showed there was a relaxed atmosphere in the home and people chatted freely and openly with each other, the staff and management.

The registered manager and staff showed a good knowledge of how and where to report any suspicions or concerns about the safety and wellbeing of the people.

Other evidence

Staff had received training on how to keep people safe. This gave them the knowledge and the skills to do their jobs well and protect people from abuse.

There were safeguarding policies and procedures in place including a whistle blowing policy. The staff we spoke to had a full understanding of safeguarding procedures and they were able to explain the procedures that they would follow in the event of a safeguarding issue.

The registered manager had previously obtained a copy of the local multi agency policy and procedures for the protection of vulnerable adults.