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Archived: Fassaroe House

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF | 202.98 KB

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 20/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People who use services receive safe and coordinated care, treatment and support where more than one provider is involved or when they move between services.

On the basis of the evidence provided and the views of the people using the service we found the service to be compliant with this outcome.

User experience

People living in the home told us that the doctor or nurse are called as soon as there was a health care issue. People said that the home was very good at looking after their health care needs and did not hesitate to call the doctor if required.

Relatives said that health care professionals were called promptly and where required people are admitted to hospital for further treatment. A relative told us that the dentist and optician visited the home on a regular basis.

Other evidence

We saw that the home kept records of when people need to see other services from the community such as a doctor, district nurse or other specialists. The records showed that medical attention was sought when it was needed.

All health care professional visits/appointments and relative information was recorded in the care plans.

The care plans and the information written on a daily basis by staff showed that people where seen when they needed to be by other health professionals. On the day of the visit we saw that people where being reviewed by the older peoples mental health team. Any advice and changes to treatment had been included in the care plan and followed by staff.