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Archived: Fassaroe House

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF | 202.98 KB

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 20/01/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People who use services understand the care, treatment and support choices available to them. It was found that people were supported if they were not able to give their informed consent.

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

Before people moved into Fassaroe House they were given information about the home and the services that were provided. They were also encouraged to come and look around the home to help them decide whether the home was the right place for them. This meant that they and their relatives were able to make an informed choice about the home and whether it would suit them or not.

People said that they and their relatives were involved in planning the care and support that they receive.

Other evidence

Care needs assessments were carried out prior to people coming to live in the home to make sure that they knew what care would be provided.

Relatives told us that they had been involved in the care planning process. The home worked with the peoples, next of kin and care managers to make sure all care plans were agreed. Staff understood the need to gain consent from people and to respect the decisions that they made. People who were not able to make a decision about there care and treatment on their own had a meeting to help decide what was in their best interest. This was recorded and signed by the people who attended the meeting.

The manager confirmed that staff had received training about the mental capacity act and we saw evidence of this in their training records. Staff were able to explain about how peoples mental capacity was assessed and how it was decided about what decisions people could make and the areas were they needed support.