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Archived: Fassaroe House

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Inspection report

Date of Inspection: 20 January 2011
Date of Publication: 19 April 2011
Inspection Report published 19 April 2011 PDF

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Inspection carried out on 20 January 2011

During a routine inspection

The people that we spoke to said that they liked living at the home. Relatives commented on how good the care was. People and their relatives told us they were involved in decisions about their care and support and that their privacy and dignity was respected.

Care plans had been reviewed and developed with individuals to inform staff how people wished to be supported. People told us they were happy with the care and support they received. Menus reflected a varied and balanced diet. People confirmed the food was good and there was always a choice.

People had access to health care such as dentists, doctors and specialist teams.

All medication was managed by the staff and people got their medication safely and on time.

People told us they felt safe living at Fassaroe House.

The home was clean and tidy and people said this was always the case.

People we spoke to told us that the staff were very good and caring. They said there was enough staff on duty to meet the needs of the people in a timely manner.

Staff had received the training they required. This means they had the skills and knowledge they needed to look after people in a way that suited them best.

Relatives and visitors told us that they did not have any complaints but felt confident to raise any issues or concerns with the manager. Records were stored in a safe and secure place.