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Archived: Knyveton Hall Rest Home Requires improvement

All reports

Inspection report

Date of Inspection: 14, 21 August 2012
Date of Publication: 21 September 2012
Inspection Report published 21 September 2012 PDF


Inspection carried out on 14, 21 August 2012

During a routine inspection

We saw that people were able to make choices about what they did and how they spent their time. These included when they got up and what time they went to bed and what food they ate. People's liberties were not restricted and safeguards had been put in place if needed to make sure a person was safe when they were away from the home.

People's needs were met according with their plan of care. People were able to go out and risk assessments were in place to ensure they were kept safe. Health needs were met with the involvement of other health professionals if needed. Comments we received about food provided were that it was "good" and "there was plenty to eat." Meal times were relaxed and there were sufficient staff available to support people if needed.

There were appropriate safeguards in place to protect people from harm and staff were aware of how to recognise possible abuse and report it.

Relatives and staff we spoke with said that the building needed to be redecorated and refurbished. Poor maintenance meant that there was a potential risk of cross infection. Staff had suitable protective clothing to wear and demonstrated good practice. However, other equipment such as liquid soap and paper towels were not available to minimise risk.

Staff received training and development to carry out their role, however, recruitment guidance was not consistently followed.

Records related to the running of the service were kept securely and had been updated when needed.