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Inspection report

Date of Inspection: 7 October 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF | 77.16 KB

Overview

Inspection carried out on 7 October 2013

During a routine inspection

There were 24 people living in the home at the time of the visit. We spoke to seven people; one visitor and five staff. One person said that they were "very happy" and one person said it was "not too bad". People described the staff as "kind" and "helpful".

People enjoyed the activities and entertainment but some people felt that there was not much to do.

Staff appeared motivated and were proud to work in the home. They said that they felt valued and supported.

We saw that the home was in a good state or repair and in good decorative order. There was some equipment to ensure that people's needs were met.

People were encouraged to personalise their rooms and we saw that there were supplies of books for people to read. There was a television lounge and also an area where people could sit a little away from the television.

Most people were satisfied with the meals and described the food as "lovely" to "edible". We saw that food was cooked with fresh ingredients and people could have alternatives to the set menu. people said there was enough food and they could have snacks if they wanted to.

Care plans and risk assessments lacked detail and were not regularly reviewed and updated. Some documentation was incomplete and there was no evidence that people were involved in their care and support planning.

People's views were positive with responses including "could not have picked a better place" "excellent food" and "friendly and caring day staff".