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Foxglove Care Limited - 32 Rivelin Park Good

All reports

Inspection report

Date of Inspection: 15 January 2013
Date of Publication: 8 February 2013
Inspection Report published 8 February 2013 PDF

People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 January 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were maintained.

Reasons for our judgement

Records were kept securely and could be located promptly when needed.

We looked at a variety of records that included person centred planning, managing behaviour, monthly evaluation plans, learning logs, mental capacity assessments and personal activities. We found the records to be up to date and accurate and were signed by the person that used the service that ensured they were involved in care planning and delivery of support.

We saw staff personnel files were kept separately and in a secure manner. They were only available to team leaders and the manager. This ensured confidentiality arrangements were in place.

We saw that care records were held securely and were made available to us at the time of the inspection.