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Foxglove Care Limited - 32 Rivelin Park Good

All reports

Inspection report

Date of Inspection: 15 January 2013
Date of Publication: 8 February 2013
Inspection Report published 8 February 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 January 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development.

We spoke with two members of staff who told us they had been on a range of training courses and that their personal development was supported. They told us that they were also provided with opportunity to undertake further professional development in the form of recognised qualifications appropriate to their role, for example National Vocational Qualifications in caring.

A staff member also told us that; “The manager has been very approachable and supportive of my personal development and has provided me with a reference to attend university in order to undertake occupational therapy training.”

We saw there was a training plan in place which ensured all staff had training updated regularly. The provider had identified certain training as essential for all staff which included, amongst other topics, health and safety, mental capacity act, first aid and safeguarding vulnerable adults.

Staff also received training about the specific needs of people who’s behaviour may challenge the service; for example challenging behaviour, epilepsy and autism.

We saw records that confirmed staff received supervision and support on a regular basis. This showed us the staff were supported, trained and had the appropriate skills and knowledge to be able to provide care safely to people who used the service. The manager told us that; “Supervision with staff is very interactive and an open discussion is recorded and we aim to have at least six supervision sessions and one appraisal every year.