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Foxglove Care Limited - 32 Rivelin Park Good

All reports

Inspection report

Date of Inspection: 15 January 2013
Date of Publication: 8 February 2013
Inspection Report published 8 February 2013 PDF


Inspection carried out on 15 January 2013

During a routine inspection

We spoke with two people who used the service, two staff, the manger and two relatives.

One of the people who used the service told us that; �I now have a job in a charity shop and help them make money by helping out with sales.� People's comments also included: �Staff are very good and I feel very safe here.� �Staff treat me with respect and I can get up and go to bed what time I like.�

Relatives we spoke with commented positively about the care and support their relative received. Comments included: �Staff listen to my views and are really good and I am involved with decisions about care." Further comments received from a relative included: "The service is a god send for my daughter and she has made a lot of progress.� and �She is calm and relaxed and she benefits greatly from that and the service constantly consults with me.�

We spoke with two members of staff and they were able to describe the procedures in place to report any safeguarding incidents they may witness or become aware of. Staff received training about the specific needs of people who�s behaviour may challenge the service; for example challenging behaviour, epilepsy and autism.

Staff told us about the weekly meeting to decide menus for the week ahead, leisure activities and allocation of tasks which promoted independent living skills: �We meet every Sunday to prepare the weekly menu choices.� and �We discuss activities people would like to do during the week.�