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Stretton Nursing Home Requires improvement

We are carrying out a review of quality at Stretton Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 17, 30 September and 3 December 2013
Date of Publication: 8 March 2014
Inspection Report published 08 March 2014 PDF | 115.03 KB

Overview

Inspection carried out on 17, 30 September and 3 December 2013

During an inspection to make sure that the improvements required had been made

In this report the name of a registered manager appears who was not in post at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.

We carried out this inspection because we needed to check if the home had made the necessary improvements to the way medicines were managed. We found that the improvements had not been made. We also found other areas of concern.

People told us that they were happy with the care and support they received at the home. We saw that staff were kind and caring towards people.

Staff lacked knowledge and understanding about their legal responsibilities when people became unable to make informed decisions for themselves. Staff had not received training to support them when working with people living with dementia.

Some care plans did not provide a consistent or accurate record of people's needs and how they should be met. There was no effective system for monitoring care records to ensure that people received the support that they needed.

The management arrangements for the home did not provide sufficient time for the interim manager to carry out their management duties. There was no evidence available of a planned approach to monitoring the quality of the service.