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Trinity Hospice and Palliative Care Services Limited Outstanding

All reports

Inspection report

Date of Inspection: 20 September 2012
Date of Publication: 16 October 2012
Inspection Report published 16 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with stakeholders.

Our judgement

There were safeguarding systems in place to ensure people using the service were protected.

Reasons for our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the risks and put procedures in place.

We saw all staff had opportunities to attend training in safeguarding people. This also included child protection as children are cared for in Brian House, as well as domestic abuse. Staff we spoke with told us they found the training was useful and were able to demonstrate they had the knowledge and skills to act in instances where abuse may have been suspected.

We saw a copy of procedures which showed staff what action to take if they suspected a person was being abused. Staff knew where these were kept if they needed to refer to them.

There had not been any safeguarding issues relating to this service.